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Privacy Policy

Pink Moon Pilates (“Pink Moon Pilates,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit our website, book a class, communicate with us, or interact with our services.

Effective Date: 7/2/2026

 1. Information We Collect

We may collect personal information that you voluntarily provide to us, including:

  • Name

  • Email address

  • Phone number

  • Booking or class information

  • Payment-related information

  • Communication preferences

Any information you submit through our website, forms, booking system, or direct communications

We may also collect basic website usage information, such as browser type, device information, pages visited, and general interaction data through cookies, analytics tools, or similar technologies.

 2. How We Use Your Information

We may use your information to:

  • Schedule, manage, and confirm class bookings

  • Send booking confirmations, reminders, updates, and service-related communications

  • Respond to questions or customer service requests

  • Share information about Pink Moon Pilates classes, services, promotions, or updates, when permitted

  • Improve our website, customer experience, and services

  • Maintain internal business records

  • Comply with legal, regulatory, or operational requirements
     

 3.Text Message and SMS Communications

If you provide your phone number and opt in to receive text messages from Pink Moon Pilates, we may send SMS messages related to bookings, reminders, schedule updates, studio information, promotions, or other relevant communications.

Message frequency may vary. Message and data rates may apply. You may opt out of receiving SMS messages at any time by replying STOP. You may reply HELP for assistance.

 

We do not sell, rent, or share mobile phone numbers or SMS consent information with third parties or affiliates for marketing or promotional purposes.

 

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

 

 4. How We Share Information

We may share personal information only when necessary to operate our business, provide services, or comply with legal obligations. This may include sharing information with service providers that help us operate our website, booking system, payment processing, email communications, SMS communications, analytics, or customer support.

These service providers are only permitted to use information as needed to provide services on our behalf.

 

We do not sell personal information.

We do not share mobile phone numbers or SMS consent information with third parties or affiliates for marketing or promotional purposes.

 

 5. Cookies and Website Tracking

Our website may use cookies or similar technologies to improve functionality, understand website traffic, analyze performance, and support marketing or advertising efforts.

You may be able to control cookies through your browser settings. Disabling cookies may affect how some parts of the website function.

 

 6. Data Security

We take reasonable steps to protect personal information from unauthorized access, misuse, loss, disclosure, alteration, or destruction. However, no method of online transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

 7. Data Retention

We may retain personal information for as long as necessary to provide services, maintain business records, comply with legal obligations, resolve disputes, and enforce agreements.

 

 8. Your Choices

You may contact us to request access to, correction of, or deletion of your personal information, subject to applicable legal and business requirements.

You may unsubscribe from marketing emails by using the unsubscribe link in the email, if available.

You may opt out of SMS messages at any time by replying STOP.

 

 9. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.

 

10. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, policies, or content of those third-party websites.

 

 11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

 12. Contact Us

If you have questions about this Privacy Policy or how your information is handled, you may contact us at:

Pink Moon Pilates
info@pinkmoonpilates.com
(317) 207-1703
609 East 29th Street Suite 205 Indianapolis, IN 46205

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