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Our facilities:

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Where are you located?

We are located on the second floor of 609 E 29th Street in Room 205. You can enter through the doors that face 29th Street or Park Ave.

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Do you have a shower?

No. But we do have a private bathroom.

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What things do I need to bring with me?

Just yourself! A towel, water, and hairbands are provided should you need them.

 

Do you offer free parking?

Yes. Street parking is free!

 

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Private sessions:

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What should I wear to my session?

Wear clothing that you are comfortable moving in. You won’t need shoes and socks are optional.

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What time should I arrive for my session?

Please arrive no more than 5 minutes prior to your session. If it is your first session, be prepared to use the first five minutes of your session to share your goals and talk about any past injuries or concerns with your instructor.

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Do you have a referral program?

Yes! Log in to your account and click your profile picture in the upper right hand corner. Click on "Refer a Friend!". You and your friend receive a $30 credit each toward your next purchase.

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Do you have an introductory offer? Can't I just try one session?

Every new student is encouraged to do our new student special- 3 sessions for $99. Trying one session is cool, but you'll get more out of your workouts if you commit to at least these three, so if you purchase a single session for $70 and love it so much you want to continue, we will refund your $70 single session and allow you to apply it to this new student special! 

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Can I book a private session in my home?

Absolutely! Email info@pinkmoonpilates.com to get started!

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Cancellation policy:

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How can I reschedule or cancel my session?

You may cancel or reschedule your session through our website or app.

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Will I lose a session from my package if I cancel?

Late Cancellations:

Clients have up to 4 hours before a class or private session to cancel or reschedule, if you cancel during the four hour window before class, you receive a $20 Fee but keep the class or session on your package or membership.

 

No Shows:

Lose a session.

If you don’t show up for class, or arrive more than 15 minutes late, a class is deducted from your membership or package. This does not apply to unlimited memberships, which receive a $35 No-Show Fee. 

 

Late Arrivals:

If you arrive late to class, we ask for you to wait for staff to assist you enter the room when it is least disruptive for the rest of the class. If you are going to be more than 15 minutes late for a class this is considered a No Show.

 

If you sign up on the waitlist, treat this as if you are already in class. You could be added from the waitlist as soon as you sign up, or  as little as a minute before class. Be prepared to join class to avoid being charged a late cancel fee, lose a class or receive a no show fee.

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What we offer:

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Do you offer prenatal sessions?

Absolutely. Speak to your doctor before beginning any new form of exercise including Pilates while pregnant. The benefits of  doing Pilates during pregnancy are many!

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Do you offer childcare?

No.

 

Do you offer outdoor classes?

Yes, on occasion Pink Moon Pilates offers outdoor community classes. Check our schedule to find them or email info@pinkmoonpilates to find our next class or schedule one in your neighborhood!

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Do you offer corporate fitness classes?

Yes, email info@pinkmoonpilates.com to enquire about availability and pricing.

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Do you offer gift certificates?

We do! You can find them for sale on our website!

 

Do you donate sessions to charity and silent auctions?

We do! Email info@pinkmoonpilates.com to submit a request for your charity.

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